Think about yourself for a minute. When you are truly upset, how much real listening occurs? Very little is the simple answer. No one listens to advice when feeling under pressure.

The same applies to children. When anxieties reach high levels, it is best to allow time for the child to calm down and to allow the high emotions to work through their system. Of course, younger children will go from zero to ten fairly quickly with upset feelings. Once emotions cloud listening, there is no chance to talk through issues or to be the solver of problems.

The following is the best way to help a child when displaying very upset behaviour.

How do you help your child when they’re upset?

Ensure they are safe.
Provide a quite climate if possible.
Try not to interrupt the upset child with reassurance, until their upset condition has reduced significantly.
Be present and in the case of a younger child, sometimes just holding them closely is comforting.
Try not to interpret the behaviour too quickly. Just be present and calm when the emotions are high.
If possible, try to eliminate other distractions such as other siblings talking or interfering, television, noise, etc. Sometimes dimming lights, creating a subtle environment is helpful and quite soothing for the child.

When the child seems calmer it may be possible to talk about what was so upsetting. Sometimes it is best to leave it till later.

Simple reassurance is helpful at that point:

“Something has really upset you. When you are ready, I am happy to talk to you about it”.

This is not a time for probing and questioning the child about the upset condition. There is sometimes residual anxiety that comes after a big upset and children need time to recover and process their feelings. There is no need as a parent to solve the problem and to make the child happy again. A child’s equilibrium will come after they feel better in themselves and move on to other issues.

Being upset and reacting to issues is a normal part of growing up. Children need to feel that expressing feelings is acceptable. As adults we tend to tailor our responses to anxiety quite differently, as we are conscious of other people, social pressures etc. I suppose we call this working towards emotional maturity.

It is quite acceptable and natural as a parent to be upset from time to time and for your child to see your reaction to being upset. This is modelling to your child that it is natural to be affected by issues and that as a parent you need time to process the issue. What a child observes, is how you handle the upsets and how you manage yourself. It is best to talk to your child about what upset you and how you managed that upset condition. Hiding vulnerable emotions from your child only makes them anxious.